Library

PAY FOR PERFORMANCE

• Medicare update: What the latest changes will mean for you
• Pay for performance: We’ll be better off
• Want a bonus check? CMS has a program for you
• Pay for performance: What can you expect?
• The uninsured: You can make a difference
• P4P- Pain for performance?

PATIENT COMMUNICATION

• Do our talks with patients meet their expectations?
• Traumatic childbirth: Address the great emotional pain, too
• Lessons learned from failing to follow up
• Tips for telling your patients good-bye
• When ‘informed’ patients think they know what treatment is best
• Engage resistant patients in collaborative treatment
• Direct-to-consumer ads and their effect on prescribing behavior
• practical, 3-step model for managing treatment refusal
• How to divorce a difficult patient and live happily ever after

QUALITY OF CARE

• Avoiding managed care’s pitfalls and pratfalls
• Ten tips for working with a drug formulary

PATIENT SAFETY

• What are the repercussions of disclosing medical error?
• How a series of errors led to recurrent hypoglycemia
• Suicide prevention: How to recognize risk, focus on patient safety

ETHICS

• How to protect patients’ confidentiality
• Boundary crossings: Guard against inappropriate contact
• Disaster ethics: What are the ground rules?
• How to take a sexual history (without blushing)
• To protect and serve: Psychiatrists’ duty to patients